Frequently Asked Questions
Do you offer wholesale?
I do, and I'm currently seeking stockists! Find out more right here.
How is Callisto Design Co. environmentally-friendly?
All sorts of things, including:
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Making sure all of my materials and packaging can be either recycled or composted.
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As much as possible, using materials that are already recycled - for example, did you know that all of the card that I print on is made from spent brewers' grain? The brown Kraft envelopes that I use are also 100% recycled, as is the tissue paper.
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Using suppliers and stockists local to me if possible, or at least within the UK.
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Almost all orders are popped in a postbox I can get to on foot - no driving involved!
I'm sure there's so much more that I could be doing, and I am always open to suggestions for how I could do better.
Do you do commissions or custom work?
Sometimes! Drop me an email at eva@callistodesignco.com and we can chat.
How long will my order take to get to me?
You can find out all the shipping info right here.
Do you do refunds or returns?
My return policy can be found right here.
There's a problem with my order, or it got damaged in the post! What do I do?
Don't worry! We'll sort it! Find out what to do here.
Do you ship internationally?
At the moment, I do not ship internationally for sales made through my website. However, I do offer international shipping on my Etsy site, which can be found here.
What does 'Callisto' mean?
I have a lifelong love of Greek mythology so I decided to name my business after Callisto, a nymph who, according to the story, was turned into a bear and set among the stars as the constellation Ursa Major (the Great Bear). Callisto is also the name of one of Jupiter's moons!
Any other questions?
Visit the Contact page to get in touch, and I'll do my very best to help.